Info: Shipping, Returns & Exchanges
Welcome to Kindapet.
We ship from the USA to pets worldwide.
- All item(s) will ship in 3 -5 business days . This does not include transit time (the time it takes our carrier to deliver your package)
- To assure a faster shipment, items on the same order may be shipped separately at no extra cost.
- USA SHIPPING (transit time) - Standard Shipping (2-5 business days)
- INTERNATIONAL SHIPPING (transit time) - Standard Shipping (5-20 business days)
- Delays can occur in transit or holds at the local customs office on international orders so it's possible to take up to 5 weeks for an order to be delivered. The ship times given are estimates and not guaranteed.
- Tracking information is available for some international orders and it could also show some delay on updates. Customs fees and additional fees may apply for international shipments.
Returns & Exchanges
Didn’t like the product? I’ll gladly receive it back.
- We accept returns within 15 days.
- All products must be returned with original packaging intact and in original condition.
- If you exchange for a different product additional shipping fee may be applied.
- If you return the item, a refund or store credit excluding the original shipping fee will be issued.
- The return or exchange shipment must have a tracking number as proof. We are not liable for returns lost in transit.
- To process a return or exchange click here
All prices are in USD.
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If you have any questions, please don't hesitate to contact our team