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Info: Shipping, Returns & Exchanges

Welcome to Kindapet.



SHIPPING INFORMATION

We ship from the USA to pets worldwide.

  • All item(s) will ship in 3 -5 business days .  This does not include transit time (the time it takes our carrier to deliver your package)
  • To assure a faster shipment, items on the same order may be shipped separately at no extra cost.
  • USA SHIPPING  (transit time)  - Standard Shipping (2-5 business days)
  • INTERNATIONAL SHIPPING  (transit time)  - Standard Shipping (5-20 business days)
  • Delays can occur in transit or holds at the local customs office on international orders so it's possible to take up to 5 weeks for an order to be delivered. The ship times given are estimates and not guaranteed.
  • Tracking information is available for some international orders and it could also show some delay on updates.  Customs fees and additional fees may apply for international shipments.

 



Returns & Exchanges

Didn’t like the product? I’ll gladly receive it back.

  • We accept returns within 15 days.
  • All products must be returned with original packaging intact and in original condition.
  • If you exchange for a different product additional shipping fee may be applied.
  • If you return the item, a refund or store credit excluding the original shipping fee will be issued.
  • The return or exchange shipment must have a tracking number as proof. We are not liable for returns lost in transit.
  • To process a return or exchange  click here

 



All prices are in USD.

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If you have any questions, please don't hesitate to contact our  team

 


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